Vending Machine FAQs

Start with the sealed products you intend to load, the space available and the way the machine will be installed. Compare compact, wall-mounted and floor-standing models, then confirm packaging fit and the exact configuration before ordering.

Packaging fit depends on the actual pack dimensions, thickness and dispensing configuration. Measure a sample in its retail packaging and ask for a loading and dispensing check. A machine suitable for individual packs is not automatically suitable for tins, graded slabs or larger boxes.

The selected product options determine the configuration shown on each product page. Before ordering, request an itemised quote confirming the machine, payment hardware, mounting parts, wrap and any optional equipment. Check the selected variant rather than assuming every model includes the same accessories.

Machine purchase, payment processing, connectivity and software access are separate items to check. Ask which accounts are required, who bills each service, whether there is a subscription and what happens after an introductory period. Confirm ongoing costs in writing before comparing total ownership costs.

Send your delivery postcode, preferred model and quantity, whether the address is commercial, and details of loading access, stairs or a lift. Ask which delivery services are included and confirm the current dispatch estimate and freight charge for that address.

Confirm the machine dimensions, installation method, power and connectivity requirements, and access for restocking and servicing. Wall-mounted equipment also needs a suitable supporting surface and installation assessment. Ask for the model-specific instructions before arranging installation.

Request the current written warranty and support terms for your model. Confirm coverage, exclusions, parts and labour arrangements, return freight and the process for reporting a fault. Retain the quote, configuration and purchase documents with the machine records.

No. Equipment or age-verification features do not authorise the sale of regulated products. Australia restricts the supply of vaping products to participating pharmacies. Check the relevant official requirements for the product and proposed location before planning any deployment.